Proton says authorised service centres will change the oil cooler hose for Proton Exora, Suprima S and Preve models as a precautionary step. – The Malaysian Insider file pic, February 19, 2016.Proton Holdings Bhd has taken the precautionary step to provide Service Fix on the Oil Cooler Hose in all its turbo-charged powered models.
In a statement today, chief executive officer Datuk Abdul Harith Abdullah said the models involved were Proton Exora, Suprima S and Preve.
"We are communicating with our customers via short messaging system (SMS) blast and letters with regards to this matter.
"As this is a serviceable item, customers need not worry because when they send their cars for servicing, the oil cooler hose will be changed by the authorised service centres if the car has reached 40,000km," he said.
All labour and parts costs related to the issue will be provided at no charge at Proton's authorised service centres nationwide, it said.
Customers are advised to call the customer care hotline at 1-800-888-398 or email [email protected] for further enquiries. – Bernama, February 19, 2016.
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